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    Home / Privacy policy

    Privacy policy

    Data Processing Policy

    We are Taeda services s.r.o., registered at the Regional Court in Ostrava, Section C, File 34695, Company ID 28613279, with headquarters at Kosmonautů 121/15, 73601 Havířov.

    We operate an e-shop on the website www.taeda.cz

    To provide our services, sell goods, and operate our website, we process certain personal data.

    The processing of personal data is primarily governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR")

    I. Processing of Personal Data

    A. Processing of Personal Data When Using the Contact Form

    If you inquire about our products and services, we will work with your contact details provided to us, mainly through the inquiry form.

    These include:

    Name, surname, email address, and product specifications you are interested in.

    Why?

    We use this information to contact you for further arrangements regarding goods and services.

    On what legal basis?

    This processing is based on Article 6(1)(b) GDPR – negotiations about a contract or taking steps at your request before entering into a contract.

    How long will we process personal data?

    If we do not establish further cooperation, we will process your data for no longer than 5 years from our last communication.

    B. Processing of Personal Data in Case of Purchase

    If you make a purchase with us, we will work with the information you provide. These are primarily billing details: name, surname, address, company ID (IČO), VAT number (DIČ), phone number, email address, and delivery address.

    Why?

    We need to process personal data to fulfill our contract – to deliver goods or services to you. We will also communicate with you regarding the status of your order, any complaints, or inquiries.

    Additionally, personal data will be processed to comply with our legal obligations (mainly for accounting and tax purposes, or handling complaints).

    On what legal basis do we process personal data?

    This processing is based on Article 6(1)(b) GDPR – performance of a contract and Article 6(1)(c) GDPR – compliance with a legal obligation.

    How long will we process personal data?

    For the duration of our service provision and then for 10 years from the last provision of such service or delivery of goods.

    C. Newsletters (Commercial Communications)

    If you are a purchasing customer and have not opted out during your purchase, we will use your email address to send newsletters.

    On what legal basis?

    This is allowed under Section 7(3) of Act No. 480/2004 Coll., on Certain Information Society Services, unless you opted out during your purchase.

    How long will we process personal data?

    For 7 years from your last purchase. You can unsubscribe from newsletters at any time via email or by contacting us at shop@taeda.cz

    II. Who Has Access to Your Data?

    • Your data remains with us. However, some companies or individuals may access it as they assist us in operating our e-shop. These include:
    • The operator of the e-shop platform Shoptet (Shoptet a.s., Dvořeckého 628/8, Břevnov, 169 00 Prague 6, Company ID: 28935675)
    • Companies involved in shipping goods (General Logistics Systems Czech Republic s.r.o., Česká pošta, s.p., Direct Parcel Distribution CZ s.r.o., Zásilkovna s.r.o.)
    • Payment processing companies (Adyen N.V.)
    • Email service providers (SupportBox s.r.o., SmartSelling a.s.)

    To enforce our rights and legal claims (e.g., if you fail to meet obligations towards TAEDA - fail to pay for received goods or otherwise unjustly enrich yourself at TAEDA's expense), we may share your personal data with: (i) debt collection agencies assisting in debt recovery; (ii) companies interested in purchasing TAEDA's claim against you; (iii) a company that purchases such a claim; (iv) a lawyer; or (v) a public authority. If required by law or a public authority (e.g., Czech Police), we must also provide your personal data.

    Personal data is processed only within the European Union.

    III. What Else Should You Know

    Our company does not have a designated Data Protection Officer.

    No automated decision-making or profiling occurs within our company.

    If you have questions about personal data, contact us at shop@taeda.cz or call +420 730 900 100

    IV. Use of Cookies

    Cookies are text files containing small amounts of information downloaded to your device when visiting our website. Cookies are then sent back to the website or another website that recognizes them during each subsequent visit.

    Cookies perform various functions such as enabling efficient navigation between pages, remembering preferences, and improving user experience overall. They can also ensure that online ads are better tailored to your interests and online behavior.

    We use the following cookies on our website:

    Necessary cookies:

    These are required for the operation of the website, allowing for example logging into secure areas of the site and other basic functionality. This category of cookies cannot be disabled.

    Analytical/statistical cookies:

    These allow us to recognize and count the number of visitors and see how our visitors use the website. They help us improve the way the site works, for example, by ensuring that users can easily find what they're looking for. We only run these files with your prior consent.

    Advertising cookies:

    These are used to track preferences and allow display of advertising and other content that best matches your interests and online behavior. We only run these files with your prior consent.

    Please note that third parties (including, for example, external service providers) may also use cookies and/or access data collected by cookies on the website.

    Necessary cookies used:

    Technical name

    Publisher

    Purpose and description of cookies

    externaFontsLoaded

    Shoptet

    Helps us with loading fonts

    NOCHACHE

    Shoptet

    Helps with website loading speed

    PHPSESSID

    Shoptet

    Used for login identification

    previousURL

    Shoptet

    Stores the previously visited page

    referal

    Shoptet

    Helps identify the previous source of visits

    mccid and mceid

    Shoptet

    Internal information to ensure proper site operation

    SRV_id

    Shoptet

    Internal information to ensure high availability

    CookiesOK

    Shoptet

    Consent to use cookies

    Analytical and performance cookies used:

    Technical name

    Publisher

    Purpose and description of cookies

    Duration

    _dc_gtm_

    Google

    This cookie is used to manage all scripts on the website.

    1 minute

    _ga

    Google

    Registers a unique ID used to generate statistical data about how the visitor uses the website.

    2 years

    _gat_#

    Google

    Used to collect data about the number of user visits to the website and the dates of first and last visit.

    1 minute

    _gat

    Google

    Used to limit the number of requests.

    1 minute

    _gid

    Google

    Registers a unique ID used to generate statistical data about how the visitor uses the website.

    1 day

    Advertising cookies and social media cookies used:

    Technical name

    Publisher

    Purpose and description of cookies

    Duration

    _fbp

    Facebook

    Used by Facebook to deliver advertising products, such as real-time bidding from third-party advertisers.

    3 months

    _gcl_au

    Google

    Used by Google AdSense to experiment with advertising efficiency across websites using their services.

    3 months

    For more information about cookies and their current list, you can consult the individual internet browsers, most often in the Developer Tools section.

    Consent can be expressed by checking the box contained in the so-called cookie banner. You can also subsequently refuse cookies in your internet browser settings, or set to use only some of them.

    For more information about managing cookies in individual browsers, please visit the following links:

    V. Your Rights Regarding Personal Data Processing

    The GDPR gives you, among other things, the right to contact us and request information about what personal data we process, to request access to this data and have it updated or corrected, or to request restrictions on processing. You can request a copy of the processed personal data, request that we delete personal data in certain situations, and in certain cases, you have the right to data portability. You can object to processing based on legitimate interest.

    If you think we are not handling the data correctly, you have the right to file a complaint with the Office for Personal Data Protection, or to take your claims to court.

    These terms are effective from December 20, 2023